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Contact Us
Our local and international teams support you on a 24/5 basis in more than 20 languages.
24/5 Support
Expert assistance around the clock, from Monday market open to Friday close.
Global Coverage
Multilingual teams across every major timezone.
Send us a message
Global Presence
Offices Around the World
With teams around the world, we provide support in multiple languages and time zones.
North America
New York, San Francisco, Toronto
New York
Open11 GRACE AVENUE, STE 108 GREAT NECK, NEW YORK, 11021
9:30 AM - 4:00 PM EST
San Francisco
Open301 HOWARD STREET SAN FRANCISCO, CA 94105
6:30 AM - 1:00 PM PST
Toronto
Open199 BAY STREET TORONTO, ONTARIO, M5L 1E2
9:30 AM - 4:00 PM EST
Europe
London, Frankfurt, Zurich
London
Open1 CANADA SQUARE CANARY WHARF, LONDON, E14 5AB
8:00 AM - 4:30 PM GMT
Frankfurt
OpenMAINZER LANDSTRASSE 50 FRANKFURT, 60325
9:00 AM - 5:30 PM CET
Zurich
OpenBAHNHOFSTRASSE 64 ZURICH, 8001
9:00 AM - 5:30 PM CET
Asia Pacific
Singapore, Hong Kong, Tokyo
Singapore
OpenONE RAFFLES QUAY SINGAPORE, 048583
9:00 AM - 5:00 PM SGT
Hong Kong
OpenINTERNATIONAL FINANCE CENTRE CENTRAL, HONG KONG
9:30 AM - 4:00 PM HKT
Tokyo
OpenMARUNOUCHI BUILDING CHIYODA-KU, TOKYO, 100-0005
9:00 AM - 3:00 PM JST
Frequently Asked Questions
Common Questions About Our Support
You can contact our customer support team through email, phone, or by filling out the contact form on this page. Our team is available 24/7 to assist you with any questions or concerns.
Our support team typically responds to inquiries within 1-2 hours. For urgent matters, we recommend calling our support line for immediate assistance.
We provide multilingual support including English, Spanish, Chinese, Japanese, Russian, German, French, Arabic, and Portuguese — ensuring clear communication with our global client base.
We're Here to Help
Have questions about trading? Our multilingual support team is available to assist you 24/7.
Regulated • Secure • Professional